Refund
On Call Call Centers Services LLC services are provided with no contractual payment obligations, every payment made to On Call Call Centers Services LLC is considered to be paid in full in advance, and will be non-refundable.
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We will only be liable to refund the part of services unused by the client.
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Refund is subject to justifiable reasons for the said unused services.
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In the absence of plausible cause, no refund claims will be entertained once service acceptance is received from the user. Also, We will not be liable to refund the User in cases of force majeure or outages where We do not have control over the resolution time, for eg. Outages at the end of our Telecom Partners, Cloud Partners, Internet Services Providers or Internet Hackers.
Cancellation
If you desire to cancel an Oncall Call Centers Services LLC service bought and paid in advance, you should write an email to info@on-call.ae requesting so, without the need to justify your motives. No refund requests will be entertained in case of early cancellation of services bought.
