On call Contact center is Business Process Outsourcing Service Provider offering customer experience management, back office services, inside sales channel management, professional services and digital services.
On call Contact Center provides top-notch outsourcing and call center services by focusing on high growth industries; mainly Technology & Consumer Electronics, Media & Communication, Fast Food, Insurance, Automotive, White Goods, Retail, Health care, Travel & Hospitality, E-commerce, Government & Public Service, Real Estate...among others.
On call is not just a team of agents answering all your inbound calls. It's a human-first customer management tool to manage your business more effectively social media integration,what’s app ,Email support and virtual agent option. An all-in-one cloud based full business solution that combines human intervention with business analytics. With On call, you no longer have to invest thousands on long-term call center contracts or in-house reception hires.
Our services are tailored to suit any business regardless of its scale or size, whether it’s small or medium sized enterprises, emerging startups or even executives that need personal assistants. We help businesses meet their goals of increasing sales or delivering an exceptional customer experience. What’s more?
Our services are available at 60% lesser cost than any other call center solution.
Oncall's mission is to build an ideal partnership model between talented people and innovative technology which gives tools for business owners to manage their business more effectively and efficiently through one single panel.
They can easy access to whole needed date (calls data, recording, rating, evaluation reports, Social media,what's app and more ) to improve their system with the support of high trained multilingual agents who's available 24/7 to deliver the best customer experience.
On call vision is to be the partner of choice for organizations that strive to create unfailing brand loyalty and to empower businesses, particularly SMEs to attain their full potential where customer service is the central theme for acquiring and retaining customers. Understands the importance of customer satisfaction and wants to be the one-stop-shop for customer service among businesses. Aims to achieve this by designing customizable and technologically advanced customer service solutions catered to each business’s needs at the most affordable price point.