Our Pricing Table
Choose Your Package
Silver
For Small Companies
AED 1,699 /mo
* Prices are exclusive of VAT
- FAQs: 5
- 24/7 Inbound Calls Limit: 300
- 24/7 Inbound Call Minutes: 1,000
- Dedicated Key Account Manager
- Languages: English, Hindi, Urdu
- Call Recording Storage: 1 Month
- Call Forwarding
- UAE Landline Number
- Instant Email Notification
- Instant SMS Notification
- CRM Integration
- Live Dashboard (2 Users)
- Setup Fee: AED 2,500 (Monthly)
- SLA: 60/40 (4-5 Rings)
- Abandoned Rate: 8%
- Escalation per Call Type
- Custom Filtering
- Ticketing CRM
- Complaining CRM
- Live Interaction with Agents
- Live Statistics
- Live Call Reporting
- Quality Assurance
Best
Gold
For Medium-sized Companies
AED 2,999 /mo
* Prices are exclusive of VAT
- FAQs: 15
- 24/7 Inbound Calls Limit: 600
- 24/7 Inbound Call Minutes: 2,000
- Dedicated Key Account Manager
- Languages: English, Arabic, Hindi, Urdu
- Call Recording Storage: 3 Months
- Call Forwarding
- UAE Landline Number
- Instant Email Notification
- Instant SMS Notification
- CRM Integration
- Live Dashboard (4 Users)
- Setup Fee: AED 2,500 (Monthly)
- SLA: 70/30 (3-4 Rings)
- Abandoned Rate: 6%
- Escalation per Call Type
- Custom Filtering
- Ticketing CRM
- Complaining CRM
- Live Interaction with Agents
- Live Statistics
- Live Call Reporting
- Quality Assurance
Platinum
For Large Companies
AED 5,999 /mo
* Prices are exclusive of VAT
- FAQs: 50
- 24/7 Inbound Calls Limit: Unlimited
- 24/7 Inbound Call Minutes: 5,000
- Dedicated Key Account Manager
- Languages: English, Arabic, Hindi, Urdu
- Call Recording Storage: 6 Months
- Call Forwarding
- UAE Landline Number
- Instant Email Notification
- Instant SMS Notification
- CRM Integration
- Live Dashboard (Unlimited Users)
- Setup Fee: AED 2,500 (Monthly)
- SLA: 80/20 (2-3 Rings)
- Abandoned Rate: 5%
- Escalation per Call Type
- Custom Filtering
- Ticketing CRM
- Complaining CRM
- Live Interaction with Agents
- Live Statistics
- Live Call Reporting
- Quality Assurance
Diamond
For Large Enterprise
AED 9,999 /mo
* Prices are exclusive of VAT
- FAQs: 60
- 24/7 Inbound Calls Limit: Unlimited
- 24/7 Inbound Call Minutes: 9,000 Flexi
- Dedicated Key Account Manager
- Languages: Multilingual
- Call Recording Storage: Unlimited
- Call Forwarding
- UAE Landline Number (Custom)
- Instant Email Notification (Custom)
- Instant SMS Notification (Custom)
- CRM Integration
- Live Dashboard (Custom Access)
- Setup Fee: AED 2,500 (Monthly)
- SLA: 80/20 (2-3 Rings)
- Abandoned Rate: 2%
- Escalation per Call Type
- Custom Filtering
- Ticketing CRM
- Complaining CRM
- Live Interaction with Agents
- Live Statistics
- Live Call Reporting
- Quality Assurance
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