Seamless Support
Every Call Counts
Our Introduction
Who We Are?
On call Contact center is Business Process Outsourcing Service Provider offering customer experience management, back office services, inside sales channel management, professional services and digital services.
Learn More
600000+
Successful Rings
150000+
Emails Dropped
200000+
Social Swings
How We Work
Efficiency, Quality, and Customer Care Delivered Step by Step
Customer Onboarding
We onboard your business with a smooth, guided setup process. Our team learns your goals, workflows, and communication needs to configure the right call-center structure from day one.
Agent Training
Your dedicated agents are fully trained on your brand and procedures. We prepare them with scripts, tools, and real-world scenarios to ensure every interaction reflects your standards.
Inbound & Outbound Calls
We manage your customer conversations with precision and care. From answering inbound queries to executing outbound follow-ups, our agents deliver consistent and professional communication.
Customer Support & Reporting
We provide continuous support and insight-driven reporting. Quality checks, performance monitoring, and real-time analytics ensure your customers always receive exceptional service.
What We Do
Solutions
Providing 24/7 inbound call support to manage customer queries, bookings, and service requests with efficiency and care.
View MoreOutbound Campaigns
Executing targeted outbound calls to drive engagement, follow-ups, lead generation, and customer retention initiatives.
Social Media Support
Handling live webchat, Instagram, and Messenger conversations to deliver fast, real-time support across all digital channels.
WhatsApp Business Support
Delivering organized and professional email handling to ensure every customer message is tracked, responded to, and resolved on time.
Email Support
Delivering organized and professional email handling to ensure every customer message is tracked, responded to, and resolved on time.
Testimonials
What People Say About Our Services
FAQ
Have You Any Questions
ON CALL is an all-in-one business communication platform that handles voice, video, chat, email, social media, SMS, fax, and more. It helps streamline customer engagement and improves service quality.
The dashboard provides real-time insights, call recordings, employee evaluations, and business performance tracking all from a mobile-friendly interface.
Yes, ON CALL offers real-time call analytics and monitoring, including access to recordings, transcripts, and key call metrics like peak times and caller trends.
Absolutely. ON CALL allows you to create, edit, and update call scripts on the go to ensure they meet your business goals and changing customer needs.
Yes, ON CALL provides access to professional, multilingual agents to manage leads, support, and sales across different languages, 24/7.
Yes, ON CALL offers a limited-time free trial so you can explore features and find the right plan for your business.
ON CALL sends instant notifications integrated with a comprehensive reporting system to ensure you never miss a lead or customer interaction.
Getting started with ON CALL is quick and hassle-free. No hardware installation is required — simply sign up, log in, and begin using the platform.
Our Clients
Trusted by industry-leading brands
Contact Us
Copyright © on-call.ae